Persons vs. Users (vs. Customer Users)

Community Support
1

I’m new to DATAGERRY and am exploring the trial instance. I see many places in the UI to configure items representing humans.

I assume that these are the actual security principals who may log into the UI:

/management/users

What are Persons:

/framework/persons

vs.

the User and Customers User types (I chose the Helpdesk defaults when I created the trial instance)?

2

Hi @huke,

Here’s a quick overview of the differences:

  • User (/management/users):
    A system-level account with access rights to log in and interact with the DataGerry interface. Users must be assigned to a user group that defines their permissions.

  • Person (/management/persons):
    A reference object representing a real-world individual. Persons do not have login rights and are currently used only in the ISMS module (e.g., for fields like “Responsible Person” or “Risk Assessor”). Support for Persons will likely be expanded in future versions.

  • User and Customer User (as CMDB Types):
    These are example Types created to model internal users and customer users in the CMDB. They function like any other Type in DataGerry—there’s no special logic tied to them beyond what is defined in their structure.

Let us know if you have additional questions.

Sincerly,
Your DataGerry Team

3

Thank you, @adnan.smajic. My immediate use case is for assets, but not ISMS (though “responsible person/team” is something I plan to track). It sounds like I should be using User CMDB type, for now, and building my own relationship.