# Complex relationships in CI explorer

**URL:** <https://community.datagerry.com/t/complex-relationships-in-ci-explorer/826>\
**Category:** Feature Requests\
**Created:** [November 24, 2025, 4:57pm UTC](https://community.datagerry.com/t/complex-relationships-in-ci-explorer/826 "2025-11-24T16:57:43Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![MartinE](https://avatars.discourse-cdn.com/v4/letter/m/dec6dc/32.png) [@MartinE](https://community.datagerry.com/u/MartinE)\
**Post date:** [November 24, 2025, 4:57pm UTC](https://community.datagerry.com/t/complex-relationships-in-ci-explorer/826/1 "2025-11-24T16:57:43Z")

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Please consider adding complex relationships in the CI explorer.

Using a hierarchy with levels only works for simple scenarios and doesn’t faithfully represent reality and can even obfuscate relationships between CI by adding a new representation of an existing CI instead of linking to the existing representation.

I’ve created a mockup of how a more complex configuration might look in the CI explorer. The mockup is far from complete and I’ve even omitted multiple CI on purpose to keep the illustration easier to follow.

Following the relationships from, for example, an application that isn’t working to the next CI, and then the next, and so on is an invaluable tool for troubleshooting. Having to select a new root node to continue exploring is clunky and makes back tracking much harder.

There are many other scenarios where it’s almost a must to be able to explore “indefinitely” through the CI.

 ![DataGerry CI explorer mockup](https://europe1.discourse-cdn.com/flex013/uploads/datagerry/original/1X/1ac590af318db19b104ac16c62546e940e9e4c31.png)

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**Author:** ![adnan.smajic](https://dub1.discourse-cdn.com/flex013/user_avatar/community.datagerry.com/adnan.smajic/32/754_2.png) [@adnan.smajic](https://community.datagerry.com/u/adnan.smajic)\
**Post date:** [November 25, 2025, 8:55am UTC](https://community.datagerry.com/t/complex-relationships-in-ci-explorer/826/2 "2025-11-25T08:55:42Z")

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Hi @MartinE ,

thanks for your Feedback, we will discus your suggestion in the next upcoming feature meeting.

Sincerly,

Your DataGerry-Team

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**Author:** ![MartinE](https://avatars.discourse-cdn.com/v4/letter/m/dec6dc/32.png) [@MartinE](https://community.datagerry.com/u/MartinE)\
**Post date:** [January 13, 2026, 10:54am UTC](https://community.datagerry.com/t/complex-relationships-in-ci-explorer/826/3 "2026-01-13T10:54:28Z")

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Thanks Adnan, and sorry for the late reply. Let me know if you need more real world examples. I’ve primarily worked with the ServiceDesk Plus CMDB as an IT Solutions Architect but I’m more than happy to provide any input you might find useful.

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**Author:** ![adnan.smajic](https://dub1.discourse-cdn.com/flex013/user_avatar/community.datagerry.com/adnan.smajic/32/754_2.png) [@adnan.smajic](https://community.datagerry.com/u/adnan.smajic)\
**Post date:** [February 2, 2026, 4:32pm UTC](https://community.datagerry.com/t/complex-relationships-in-ci-explorer/826/4 "2026-02-02T16:32:45Z")

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Hi @MartinE ,

your feature request has been added to our roadmap but due to its complexity a proper planning phase is required before the implementation begins.

Sincerly,

Your DataGerry-Team

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**Author:** ![MartinE](https://avatars.discourse-cdn.com/v4/letter/m/dec6dc/32.png) [@MartinE](https://community.datagerry.com/u/MartinE)\
**Post date:** [February 20, 2026, 11:36am UTC](https://community.datagerry.com/t/complex-relationships-in-ci-explorer/826/5 "2026-02-20T11:36:44Z")

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Hi Adnan.

Thank you for considering my suggestion, very much appreciated. And as I mentioned before, let me know if you need any feedback or testing and I’d be happy to help out.