# Attachments. Files with RU characters are not downloading

**URL:** <https://community.datagerry.com/t/attachments-files-with-ru-characters-are-not-downloading/880>\
**Category:** Report a Bug\
**Created:** [October 7, 2026, 1:33pm UTC](https://community.datagerry.com/t/attachments-files-with-ru-characters-are-not-downloading/880 "2026-10-07T13:33:59Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Artem](https://avatars.discourse-cdn.com/v4/letter/a/f0a364/32.png) [@Artem](https://community.datagerry.com/u/Artem)\
**Post date:** [October 7, 2026, 1:33pm UTC](https://community.datagerry.com/t/attachments-files-with-ru-characters-are-not-downloading/880/1 "2026-10-07T13:33:59Z")

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Hello my frieds 🙂

I love you

I have problems

I’m having problems when using Russian letters in file names. They don’t download.

However, there are no issues with English names.

 ![image](https://europe1.discourse-cdn.com/flex013/uploads/datagerry/original/2X/7/72e5b06c9645afd601b31971232e69c0c31074d4.png)

 ![image](https://europe1.discourse-cdn.com/flex013/uploads/datagerry/original/2X/5/5dd6cff598f0f31cdf6adf6607c13d20220b79c6.png)

 ![image](https://europe1.discourse-cdn.com/flex013/uploads/datagerry/original/2X/a/a38a1540f369363862ff10b9b717f9c692bb6667.png)

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**Author:** ![abdullah-khalid](https://dub1.discourse-cdn.com/flex013/user_avatar/community.datagerry.com/abdullah-khalid/32/860_2.png) [@abdullah-khalid](https://community.datagerry.com/u/abdullah-khalid)\
**Post date:** [October 7, 2026, 1:44pm UTC](https://community.datagerry.com/t/attachments-files-with-ru-characters-are-not-downloading/880/2 "2026-10-07T13:44:26Z")

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Hi @Artem,

Thank you for reporting this. I will dig into this and get back to you as soon as possible.

**Sincerely,**

Your DataGerry Team

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<div class="post-metadata">

**Author:** ![abdullah-khalid](https://dub1.discourse-cdn.com/flex013/user_avatar/community.datagerry.com/abdullah-khalid/32/860_2.png) [@abdullah-khalid](https://community.datagerry.com/u/abdullah-khalid)\
**Post date:** [October 7, 2026, 2:13pm UTC](https://community.datagerry.com/t/attachments-files-with-ru-characters-are-not-downloading/880/3 "2026-10-07T14:13:54Z")

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Hi @Artem ,

I can confirm this issue. We have added it to our backlog. I’ll update you once the issue has been fixed.

Sincerely,  
Your DataGerry Team

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<div class="post-metadata">

**Author:** ![abdullah-khalid](https://dub1.discourse-cdn.com/flex013/user_avatar/community.datagerry.com/abdullah-khalid/32/860_2.png) [@abdullah-khalid](https://community.datagerry.com/u/abdullah-khalid)\
**Post date:** [October 12, 2026, 2:40pm UTC](https://community.datagerry.com/t/attachments-files-with-ru-characters-are-not-downloading/880/4 "2026-10-12T14:40:47Z")

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Hi @Artem,

This issue has already been fixed and will be included in the next release.

**sincerely,**  
Your DataGerry Team