# Community Support

**URL:** https://community.datagerry.com/c/community-support/6.md

[Latest](https://community.datagerry.com/latest.md) · [Categories](https://community.datagerry.com/categories.md)

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## [About the Community Support category](https://community.datagerry.com/t/about-the-community-support-category/13)

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**Author:** [@mbatz](https://community.datagerry.com/u/mbatz)\
**Replies:** 0\
**Last updated:** [December 9, 2019, 3:31pm UTC](https://community.datagerry.com/t/about-the-community-support-category/13 "2019-12-09T15:31:27Z")

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Got a question about your DATAGERRY setup? The community is glad to help you!

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## [Is the community edition still free?](https://community.datagerry.com/t/is-the-community-edition-still-free/873)

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**Author:** [@alokhovi](https://community.datagerry.com/u/alokhovi)\
**Replies:** 3\
**Last updated:** [September 22, 2026, 8:09am UTC](https://community.datagerry.com/t/is-the-community-edition-still-free/873 "2026-09-22T08:09:16Z")

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Just upgraded our DataGerry deployment on OKD4 from v3.0.0 to v3.2.0 (becongmbh/datagerry-backend:3.2.0) — turns out many of the useful features are now paywalled, and it’s not something I can justify upgrading. Time to …

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## [Issue with Datagerry on Kubernetes with Envoy – Redirect to Port 4000](https://community.datagerry.com/t/issue-with-datagerry-on-kubernetes-with-envoy-redirect-to-port-4000/785)

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**Author:** [@Daniel](https://community.datagerry.com/u/Daniel)\
**Replies:** 13\
**Last updated:** [August 14, 2026, 10:53pm UTC](https://community.datagerry.com/t/issue-with-datagerry-on-kubernetes-with-envoy-redirect-to-port-4000/785 "2026-08-14T22:53:15Z")

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Hello, I’ve installed Datagerry on my Kubernetes cluster with Envoy as the proxy. MongoDB is running on port 27017 Our web server should be accessible via HTTPS (443) The installation completes successfully, an…

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## [Do you still need the manual "Connect" page?](https://community.datagerry.com/t/do-you-still-need-the-manual-connect-page/869)

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**Author:** [@abdullah-khalid](https://community.datagerry.com/u/abdullah-khalid)\
**Replies:** 0\
**Last updated:** [August 5, 2026, 1:13pm UTC](https://community.datagerry.com/t/do-you-still-need-the-manual-connect-page/869 "2026-08-05T13:13:30Z")

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Hey DataGerry community, With DataGerry 3.2.0, we introduced app-config.json - a config file where you can set the frontend-to-backend connection (protocol, apiUrl, apiPort) ahead of time. We still keep the old manual C…

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## [Frontend image vulnerability](https://community.datagerry.com/t/frontend-image-vulnerability/847)

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**Author:** [@dbukharev](https://community.datagerry.com/u/dbukharev)\
**Replies:** 3\
**Last updated:** [July 7, 2026, 9:07am UTC](https://community.datagerry.com/t/frontend-image-vulnerability/847 "2026-07-07T09:07:37Z")

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Hello, our anchore scanner in ci/cd shows vulnerabilities. Can you fix it? Or can you tell me how to fix it by myself. dockerfile instruction Dockerfile directive 'HEALTHCHECK' not found, matching…

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## [Atlassian Jira Assets -\> DataGerry](https://community.datagerry.com/t/atlassian-jira-assets-datagerry/848)

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**Author:** [@Insiderla](https://community.datagerry.com/u/Insiderla)\
**Replies:** 1\
**Last updated:** [April 28, 2026, 12:45pm UTC](https://community.datagerry.com/t/atlassian-jira-assets-datagerry/848 "2026-04-28T12:45:13Z")

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Hi, Has anybody an idea how i can migrate an Atlassian Jira Assets Schema (2700 objecttypes + relations) like TOGAF Framework to DataGerry. Has someone an Connector for that? Thx

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## [Creating reports (display names instead of unique field identifiers)](https://community.datagerry.com/t/creating-reports-display-names-instead-of-unique-field-identifiers/831)

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**Author:** [@Ande](https://community.datagerry.com/u/Ande)\
**Replies:** 7\
**Last updated:** [March 2, 2026, 2:52pm UTC](https://community.datagerry.com/t/creating-reports-display-names-instead-of-unique-field-identifiers/831 "2026-03-02T14:52:58Z")

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Hello Support Team, when creating monthly reports, we have the problem that only the unique field identifier is displayed in the header during export instead of the display name. This makes it very difficult to apply th…

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## [Connection problems with nginx ssl reverse proxy](https://community.datagerry.com/t/connection-problems-with-nginx-ssl-reverse-proxy/778)

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**Author:** [@maks.yak](https://community.datagerry.com/u/maks.yak)\
**Replies:** 10\
**Last updated:** [February 19, 2026, 9:12am UTC](https://community.datagerry.com/t/connection-problems-with-nginx-ssl-reverse-proxy/778 "2026-02-19T09:12:56Z")

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Hello everyone. I’m trying to install datagerry using docker compose. When I configure nginx with ssl, I see the following message: “If you see this message, the frontend cannot find a connection to DATAGERRY. Probably…

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## [DataGerry 3.1.0 using Docker](https://community.datagerry.com/t/datagerry-3-1-0-using-docker/842)

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**Author:** [@amos](https://community.datagerry.com/u/amos)\
**Replies:** 1\
**Last updated:** [February 17, 2026, 4:05pm UTC](https://community.datagerry.com/t/datagerry-3-1-0-using-docker/842 "2026-02-17T16:05:40Z")

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Hello, Congrats on the new release. We are really excited to test it out. Can you please share the docker image of the new release ? Amos

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## [DB and env related issues while upgrading existing instance to 3.0.0](https://community.datagerry.com/t/db-and-env-related-issues-while-upgrading-existing-instance-to-3-0-0/830)

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**Author:** [@skriegler-aptean](https://community.datagerry.com/u/skriegler-aptean)\
**Replies:** 2\
**Last updated:** [February 2, 2026, 4:26pm UTC](https://community.datagerry.com/t/db-and-env-related-issues-while-upgrading-existing-instance-to-3-0-0/830 "2026-02-02T16:26:56Z")

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Hi everyone. I want to upgrade our existing instance to 3.0.0 and am facing several issues. None of the release notes ( DataGerry | Release 3.0.0 , Changelogs — DataGerry latest documentation ) mentions a breaking change…

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## [SSO Integration](https://community.datagerry.com/t/sso-integration/808)

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**Author:** [@amos](https://community.datagerry.com/u/amos)\
**Replies:** 3\
**Last updated:** [December 8, 2025, 8:22am UTC](https://community.datagerry.com/t/sso-integration/808 "2025-12-08T08:22:46Z")

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Hello, Is there an option to integrate DataGerry with SSO providers ? is it already supported or only in the future ? if not supported, any plan to add SSO capability in the near future ? Amos

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## [Backend problem](https://community.datagerry.com/t/backend-problem/824)

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**Author:** [@ali-alas](https://community.datagerry.com/u/ali-alas)\
**Replies:** 5\
**Last updated:** [November 28, 2025, 4:24am UTC](https://community.datagerry.com/t/backend-problem/824 "2025-11-28T04:24:38Z")

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Hello everyone, I have encountered with the problem while using datagerry. So I have populated the system with the data and now when i try to search for specific server. DataGerry says that “frontend cannot find a connec…

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## [Export problem json](https://community.datagerry.com/t/export-problem-json/823)

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**Author:** [@dbukharev](https://community.datagerry.com/u/dbukharev)\
**Replies:** 1\
**Last updated:** [November 10, 2025, 1:13pm UTC](https://community.datagerry.com/t/export-problem-json/823 "2025-11-10T13:13:36Z")

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Hello! I have problem with export json, i have multi data section with ref with my name, but export in json show empty ref, after empty ref go multi data section with correct ref. Screen of my type settings JSON EXP…

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## [How to set name instead of "ref-\*"?](https://community.datagerry.com/t/how-to-set-name-instead-of-ref/814)

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**Author:** [@dbukharev](https://community.datagerry.com/u/dbukharev)\
**Replies:** 2\
**Last updated:** [November 3, 2025, 8:52am UTC](https://community.datagerry.com/t/how-to-set-name-instead-of-ref/814 "2025-11-03T08:52:26Z")

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Hello! How to set name object instead of “ref-\*” in JSON export?

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## [Change the order of the columns](https://community.datagerry.com/t/change-the-order-of-the-columns/806)

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**Author:** [@ali-alas](https://community.datagerry.com/u/ali-alas)\
**Replies:** 5\
**Last updated:** [October 30, 2025, 12:20pm UTC](https://community.datagerry.com/t/change-the-order-of-the-columns/806 "2025-10-30T12:20:33Z")

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Hello, not sure if it belongs to this category, probably a bug category. Currently, i want to sort columns the way i want, but it just doesn’t work. I try make changes in types by changing the order of structure control…

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## [Mongodb Replicaset](https://community.datagerry.com/t/mongodb-replicaset/811)

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**Author:** [@MirjamSWS](https://community.datagerry.com/u/MirjamSWS)\
**Replies:** 1\
**Last updated:** [October 28, 2025, 2:15pm UTC](https://community.datagerry.com/t/mongodb-replicaset/811 "2025-10-28T14:15:18Z")

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I’m currently trying to setup datagerry on 3 cluster nodes, with a Mongodb Replicaset underneath. I’ve seen that the latest RC supports to override a CONNECTION\_STRING environment variable, which I filled with the Repli…

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## [Where can I find customer success stories using Gerry?](https://community.datagerry.com/t/where-can-i-find-customer-success-stories-using-gerry/803)

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**Author:** [@amos](https://community.datagerry.com/u/amos)\
**Replies:** 3\
**Last updated:** [October 27, 2025, 9:14am UTC](https://community.datagerry.com/t/where-can-i-find-customer-success-stories-using-gerry/803 "2025-10-27T09:14:59Z")

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Hello, Is there a place in the web site where i can read some information about customers success stories using DataGerry ? Thanks Amos

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## [Is it possible to sum up the numbers?](https://community.datagerry.com/t/is-it-possible-to-sum-up-the-numbers/805)

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**Author:** [@ali-alas](https://community.datagerry.com/u/ali-alas)\
**Replies:** 2\
**Last updated:** [October 23, 2025, 11:07am UTC](https://community.datagerry.com/t/is-it-possible-to-sum-up-the-numbers/805 "2025-10-23T11:07:57Z")

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Hello everyone. Does anyone know is it possible to sum up the numbers? For example, in virtual servers tab I have added Disk Space columns and wanted to sum them up to show the total number.

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## [Change interface language](https://community.datagerry.com/t/change-interface-language/804)

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**Author:** [@Carsten](https://community.datagerry.com/u/Carsten)\
**Replies:** 4\
**Last updated:** [October 23, 2025, 7:55am UTC](https://community.datagerry.com/t/change-interface-language/804 "2025-10-23T07:55:30Z")

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Documentation says that the interface language can be changed in the top right corner, but I can’t find that setting. I’m using Version 3.0.0 (docker installation, like described)

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## [OpenNMS integration](https://community.datagerry.com/t/opennms-integration/802)

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**Author:** [@gabeapp](https://community.datagerry.com/u/gabeapp)\
**Replies:** 3\
**Last updated:** [October 15, 2025, 7:49am UTC](https://community.datagerry.com/t/opennms-integration/802 "2025-10-15T07:49:48Z")

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Hello all, I’m new to this tool and what drew us to this tool was its mentioned integration with OpenNMS. But it appears this is outdated, or possibly not available anymore? I attempted to configure a webhook, but a…

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## [How to set labels?](https://community.datagerry.com/t/how-to-set-labels/798)

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**Author:** [@dbukharev](https://community.datagerry.com/u/dbukharev)\
**Replies:** 1\
**Last updated:** [September 18, 2025, 11:27am UTC](https://community.datagerry.com/t/how-to-set-labels/798 "2025-09-18T11:27:33Z")

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Hi, can you write how to set up label in CI explorer?

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## [MongoDB Questions](https://community.datagerry.com/t/mongodb-questions/784)

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**Author:** [@Swordfish](https://community.datagerry.com/u/Swordfish)\
**Replies:** 1\
**Last updated:** [August 25, 2025, 12:51pm UTC](https://community.datagerry.com/t/mongodb-questions/784 "2025-08-25T12:51:57Z")

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When will MongoDB 7 or higher be supported? The problem is that MongoDB 6 is not supported by Debian 12: Production Notes for Self-Managed Deployments - Database Manual - MongoDB Docs . However, the Datagearry Debian pac…

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## [LDAP users with anonymous binding](https://community.datagerry.com/t/ldap-users-with-anonymous-binding/773)

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**Author:** [@alokhovi](https://community.datagerry.com/u/alokhovi)\
**Replies:** 0\
**Last updated:** [August 14, 2025, 7:14am UTC](https://community.datagerry.com/t/ldap-users-with-anonymous-binding/773 "2025-08-14T07:14:13Z")

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Dear community experts, I managed to deploy DG in OKD4 using Helm charts and the official DG image without downstream modification (becongmbh/datagerry:latest). Now I’m trying to link our AD user authentication with LDA…

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## [Setup/permissions for ansible inventory](https://community.datagerry.com/t/setup-permissions-for-ansible-inventory/543)

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**Author:** [@MiB](https://community.datagerry.com/u/MiB)\
**Replies:** 12\
**Last updated:** [August 8, 2025, 12:39pm UTC](https://community.datagerry.com/t/setup-permissions-for-ansible-inventory/543 "2025-08-08T12:39:00Z")

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Hello, i am testing v2.0 (docker) and want to use the dynamic ansible inventory feature. My config is the same as with v1.7.2 (which works well): an automation user is member of a group with only the “base.exportd.job.…

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## [Persons vs. Users (vs. Customer Users)](https://community.datagerry.com/t/persons-vs-users-vs-customer-users/759)

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**Author:** [@huke](https://community.datagerry.com/u/huke)\
**Replies:** 3\
**Last updated:** [August 7, 2025, 10:05am UTC](https://community.datagerry.com/t/persons-vs-users-vs-customer-users/759 "2025-08-07T10:05:12Z")

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I’m new to DATAGERRY and am exploring the trial instance. I see many places in the UI to configure items representing humans. I assume that these are the actual security principals who may log into the UI: /managemen…

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## [NGINX: Permission denied](https://community.datagerry.com/t/nginx-permission-denied/764)

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**Author:** [@thkube](https://community.datagerry.com/u/thkube)\
**Replies:** 1\
**Last updated:** [July 21, 2025, 2:09pm UTC](https://community.datagerry.com/t/nginx-permission-denied/764 "2025-07-21T14:09:35Z")

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I have installed and configured DataGerry together with nginx as described in the documentation. However, when accessing the website I get 502 - Bad Gateway, the logfile from nginx shows: 2025/07/17 08:00:25 \[crit\] 2580…

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## [DocApi - configuring Template Types](https://community.datagerry.com/t/docapi-configuring-template-types/705)

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**Author:** [@MatHol](https://community.datagerry.com/u/MatHol)\
**Replies:** 4\
**Last updated:** [July 7, 2025, 6:52am UTC](https://community.datagerry.com/t/docapi-configuring-template-types/705 "2025-07-07T06:52:51Z")

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Hi ! I try to use Docapi for exports. While configuring a new template the wizard asks for a “template type”. Is it possible to create new template types? Because it shows one preconfigured but it doesnt match my requir…

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## [Becon addons for datagerry?](https://community.datagerry.com/t/becon-addons-for-datagerry/737)

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**Author:** [@Armin](https://community.datagerry.com/u/Armin)\
**Replies:** 3\
**Last updated:** [May 12, 2025, 5:07am UTC](https://community.datagerry.com/t/becon-addons-for-datagerry/737 "2025-05-12T05:07:53Z")

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I heard that the becon ISMS / viva2 (IT Grundschutz) modules / addons for i-doit might also be coming to DataGerry, possibly as a combined solution. Anyone know a little more if / when / how? Thanks!

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## [API Post references field](https://community.datagerry.com/t/api-post-references-field/744)

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**Author:** [@alexdang](https://community.datagerry.com/u/alexdang)\
**Replies:** 0\
**Last updated:** [May 8, 2025, 3:57am UTC](https://community.datagerry.com/t/api-post-references-field/744 "2025-05-08T03:57:07Z")

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I have 2 tables. The column 1 of table two is references to table 1. So how can I use API Post objects to create data in table 2

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## [Is the reports feature avaliable?](https://community.datagerry.com/t/is-the-reports-feature-avaliable/732)

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**Author:** [@esinenkov](https://community.datagerry.com/u/esinenkov)\
**Replies:** 3\
**Last updated:** [April 17, 2025, 9:56am UTC](https://community.datagerry.com/t/is-the-reports-feature-avaliable/732 "2025-04-17T09:56:56Z")

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Hello, I’ve found on the datagerry website - section features (https://datagerry.com/features/). And there mentions REPORTS feature. But when I’ve install datagerry 2.2.0 i’m not able find this functionality. Could you…

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